Processing of personal data

Velvet-toys.com collects some Personal Data of its Users.

Users may be subject to different levels of protection. Some Users therefore enjoy higher levels of protection. More information about the protection criteria can be found in the section on applicability.

DATA CONTROLLER

CMG communication by Marco Curti

Via La Nova 6 01030 Vitorchiano VT

Owner's email address: info@Velvet-toys.com.com

TYPES OF DATA COLLECTED

Among the Personal Data collected by Velvet-toys.com, independently or through third parties, there are: Cookies, Usage Data, email, Video and Data communicated during the use of the service.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of Velvet-toys.com.

Unless otherwise specified, all Data requested by Velvet-toys.com is mandatory. If you refuse to provide it, it may be impossible for Velvet-toys.com to provide the Service. In cases where Velvet-toys.com indicates certain Data as optional, you are free to refrain from providing such Data, without affecting the availability or operation of the Service.

Users who have any doubts about which Data is mandatory, are encouraged to contact the Owner.

The possible use of Cookies - or other tracking tools - by Velvet-toys.com or the owners of third party services used by Velvet-toys.com, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through Velvet-toys.com and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

METHODS AND PLACE OF PROCESSING OF DATA COLLECTED

METHOD OF TREATMENT

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. 

The processing is carried out using computerized and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of Velvet-toys.com (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, computer companies, communication agencies) may have access to the Data also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors can always be requested from the Data Controller.

LEGAL BASIS OF THE TREATMENT

The Owner processes Personal Data relating to the User if one of the following conditions is met:

the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;

the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;

processing is necessary for the performance of a task in the public interest or for the exercise of public authority vested in the Data Controller;

processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for in a contract or necessary to conclude a contract.

PLACE

The Data are processed at the headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User's Personal Data may be transferred to a country other than that in which the User is located. For further information on the location of the processing, the User may refer to the section on details of the processing of Personal Data.

In case of higher protection, the User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or constituted by two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting him/her at the details given at the beginning.

STORAGE PERIOD

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of such contract is completed.

Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information about the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Data Controller may retain the Personal Data for a longer period of time until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period Personal Data will be deleted. Therefore, at the end of this period the right of access, deletion, rectification and portability of the Data may no longer be exercised.

PURPOSES OF DATA PROCESSING

User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Interaction with social networks and external platforms, Commercial Affiliation, Platform and hosting services, Contact management and message sending, Viewing content from external platforms, Payment management and Interaction with live chat platforms.

To obtain more detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

DETAILS ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

COMMERCIAL AFFILIATION

This type of services allows Velvet-toys.com to display ads for products or services offered by third parties. The ads can be displayed either in the form of advertising links or in the form of banners in various graphic forms.

The click on the icon or banner published on Velvet-toys.com are tracked by the third party services listed below and are shared with Velvet-toys.com.

To know what data is collected please refer to the privacy policy of each service.

CONTACT MANAGEMENT AND MESSAGE SENDING

This type of service allows you to manage a database of email contacts, telephone contacts or any other type of contacts used to communicate with the User.

These services may also allow the collection of data relating to the date and time the User displays the messages, as well as the User's interaction with them, such as click information on the links inserted in the messages.

Mailchimp (MAILCHIMP)

MailUp is an address management and email message sending service provided by MAILCHIMP.

Personal data collected: email.

Place of processing: Italy - Privacy Policy.

PAYMENT MANAGEMENT

Payment management services allow Velvet-toys.com to process payments by credit card, bank transfer or other means. The data used for payment are acquired directly from the operator of the payment service requested without being in any way processed by Velvet-toys.com.

Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PAYPAL

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of treatment: See the privacy policy of Paypal - Privacy Policy.

INTERACTION WITH LIVE CHAT PLATFORMS

This kind of services allows you to interact with live chat platforms, managed by third parties, directly from Velvet-toys.com pages. This allows the User to contact the support service of Velvet-toys.com or Velvet-toys.com to contact the User while navigating its pages.

In case a service of interaction with live chat platforms is installed, it is possible that, even if Users do not use the service, the same collects Usage Data related to the pages where it is installed. In addition, live chat conversations may be recorded.

SMARTSUPP (SMARTSUPP.COM, S.R.O.)

The Smartsupp Widget is a service for interaction with the Smartsupp live chat and session recording platform, provided by Smartsupp.com, s.r.o..

Personal Data collected: Cookies, Data communicated during the use of the service, Usage Data, various types of Data as specified by the privacy policy of the service and Video.

Place of processing: Czech Republic - Privacy Policy.

INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS

This type of services allows interactions with social networks, or other external platforms, directly from the pages of Velvet-toys.com.

The interactions and information acquired by Velvet-toys.com are in any case subject to the privacy settings of the User related to each social network.

In case a service of interaction with social networks is installed, it is possible that, even if Users do not use the service, it may collect traffic data related to the pages where it is installed.

+1 BUTTON AND GOOGLE+ SOCIAL WIDGETS (GOOGLE INC.)

The +1 button and social widgets of Google+ are services for interaction with the social network Google+, provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.

LIKE BUTTON AND SOCIAL WIDGETS OF FACEBOOK (FACEBOOK, INC.)

The Like button and social widgets of Facebook are services of interaction with the social network Facebook, Inc.

Personal Data Collected: Cookies and Usage Data.

Place of Processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.

TWEET BUTTON AND TWITTER SOCIAL WIDGETS (TWITTER, INC.)

The Tweet button and social widgets of Twitter are services of interaction with the social network Twitter, provided by Twitter, Inc.

Personal Data Collected: Cookies and Usage Data.

Place of Processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.

PIN IT" BUTTON AND SOCIAL WIDGETS OF PINTEREST

The "Pin it" button and social widgets of Pinterest are interaction services with the Pinterest platform, provided by Pinterest Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy.

BUTTON AND SOCIAL WIDGETS OF LINKEDIN CORPORATION

The LinkedIn button and social widgets are LinkedIn social network interaction services provided by LinkedIn Corporation.

Personal Data Collected: Cookies and Usage Data.

Place of Processing: United States - Privacy Policy.

TUMBLR BUTTON AND SOCIAL WIDGETS (TUMBLR INC.)

Tumblr's social button and widgets are Tumblr social network interaction services provided by Tumblr Inc.

Personal Data Collected: Cookies and Usage Data.

Place of Processing: United States - Privacy Policy.

PLATFORM SERVICES AND HOSTING

These services aim to host and operate key components of Velvet-toys.com, making it possible to deliver Velvet-toys.com from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, user registration management, comment and database management, e-commerce, payment processing, etc.. The use of such tools involves the collection and processing of Personal Data. Some of these services operate through servers located geographically in different locations, making it difficult to determine the exact location where Personal Data is stored.

PRESTASHOP S.A.

PrestaShop is a platform provided by PrestaShop S.A. that allows the Owner to develop, operate and host a website dedicated to e-commerce.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: France - Privacy Policy.

STATISTICS

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User's behaviour.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and analyzing the use of Velvet-toys.com, compiling reports and sharing it with other services developed by Google.

Google may use Personal Data to contextualize and personalize ads in its advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.

DISPLAY OF CONTENT FROM EXTERNAL PLATFORMS

This type of services allows you to view content hosted on external platforms directly from the pages of Velvet-toys.com and to interact with them.

In case a service of this type is installed, it is possible that, even if the Users do not use the service, it will collect traffic data related to the pages where it is installed.

INSTAGRAM WIDGET (INSTAGRAM, INC.)

Instagram is an image viewing service managed by Instagram, Inc. that allows Velvet-toys.com to integrate such content within its pages.

Personal Data Collected: Cookies and Usage Data.

Place of Processing: United States - Privacy Policy.

USER RIGHTS

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In case of higher protection, the User may exercise all the rights listed below. In any other case, the User may contact the Data Controller to find out which rights are applicable in his/her case and how to exercise them.

In particular, the User has the right to:

revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.

object to the processing of his/her Data. The User may object to the processing of his/her Data when this is done on a legal basis other than consent. Further details on the right to object are indicated in the section below.

access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

verify and request correction. The User may verify the correctness of his/her Data and request its updating or correction.

obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of his/her Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.

obtain the deletion or removal of his/her Personal Data. When certain conditions are met, the User may request the deletion of his/her Data by the Data Controller.

receive your Data or have it transferred to another Data Controller. The User has the right to receive his/her Data in a structured, commonly used and readable format and, where technically feasible, to obtain its transfer without hindrance to another Data Controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.

lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

DETAILS OF THE RIGHT OF OBJECTION

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing without giving any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

HOW TO EXERCISE YOUR RIGHTS

To exercise the User's rights, Users may address a request to the contact details of the Owner indicated in this document. Requests are deposited free of charge and processed by the Owner as soon as possible, in any case within one month.

APPLICABILITY OF THE HIGHER LEVEL OF PROTECTION

While most of the provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data.

This higher level of protection is always guaranteed when processing:

is carried out by a Data Controller based in the EU; or

concerns Personal Data of Users located in the EU and is functional to the offer of goods or services for consideration or free of charge to such Users; or

concerns Personal Data of Users located in the EU and allows the Owner to monitor the behaviour of such Users to the extent that such behaviour takes place within the Union.

COOKIE POLICY

Velvet-toys.com uses Cookie. To find out more and to view the detailed information, you can consult the Cookie Policy.

FURTHER INFORMATION ABOUT THE TREATMENT

DEFENCE

The User's Personal Data may be used by the Owner in court or in the preparatory stages to its possible establishment for the defense against abuse in the use of Velvet-toys.com or related Services by the User.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of public authorities.

SPECIFIC INFORMATION

At your request, in addition to the information contained in this privacy policy, Velvet-toys.com may provide you with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

SYSTEM LOG AND MAINTENANCE

For needs related to operation and maintenance, Velvet-toys.com and any third party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as User IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

REPLY TO "DO NOT TRACK" REQUESTS

Velvet-toys.com does not support "Do Not Track" requests.

To find out if any third party services used support them, the User is invited to consult the respective privacy policy.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on Velvet-toys.com and, if technically and legally feasible, by sending a notification to Users through one of the contact details in the possession of the Data Controller. Therefore, please consult this page regularly, referring to the date of last modification indicated at the bottom.

If the changes involve treatments whose legal basis is the consent, the Owner will again collect the User's consent, if necessary.

DEFINITIONS AND LEGAL REFERENCES

PERSONAL DATA (OR DATA)

Personal data is any information which, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

USAGE DATA

This information is automatically collected through Velvet-toys.com (also from third party applications integrated into Velvet-toys.com), including: IP addresses or domain names of computers used by the User connecting with Velvet-toys.com, addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.. ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's computer environment.

USER

The individual using Velvet-toys.com who, unless otherwise specified, coincides with the Interested Party.

INTERESTED PARTIES

The natural person to whom the Personal Data refers.

CONTROLLER (OR CONTROLLER)

The natural person, legal entity, public administration and any other body that processes personal data on behalf of the Owner, as set out in this privacy policy.

DATA CONTROLLER (OR OWNER)

The natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of the processing of personal data and the instruments adopted, including security measures relating to the operation and use of Velvet-toys.com. The Data Controller, unless otherwise specified, is the owner of Velvet-toys.com.

Velvet-toys.com

The hardware or software tool through which Users' Personal Data is collected and processed.

SERVICE

The Service provided by Velvet-toys.com as defined in the relevant terms (if any) on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to extend to all current member states of the European Union and the European Economic Area.

COOKIE

Small portion of data stored inside the User's device.

VIDEO

Provides access to videos that the user has uploaded and those in which they have been tagged.

LEGAL REFERENCES

This privacy policy is drawn up on the basis of multiple legal systems, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to Velvet-toys.com.

Last modified: 25 May 2018